MitosLOD Platform
MITOSLod is a semantic publishing and exploration platform designed to support structured access and advanced querying over parliamentary and legal data. Developed as part of our ongoing work in open government and linked data, MITOSLod enables semantic annotation, interlinking, and visualization of descriptions of Public Services that are available from MITOS (mitos.gov.gr) through an API. The platform demonstrates our commitment to applying Semantic Web and FAIR principles in public policy domains while respecting EU data models, such as CPSV-AP and CCCEV. It offers a powerful example of how legal and political transparency can be enhanced through linked data technologies.
Default Data Set Name (Graph IRI): http://data.dai.uom.gr:8890/CPSV-AP
PassBot
We develop and deploy AI-powered chatbots to support information dissemination and interaction with public services. One of our flagship examples is PassBot, a conversational agent designed to provide information on the process of issuing a Greek passport. PassBot integrates natural language understanding with structured government process data, offering users accurate and timely guidance. The platform exemplifies our research in natural language interfaces, automation of citizen support, and conversational UX in public administration.
LessonBot
LessonBot is a conversational chatbot developed to offer administrative support to university students. It was created by Anna Patsourakou, a postgraduate student, as part of a master’s thesis in the field of Information Systems at the Hellenic Open University, under the supervision of Professor Efthymios Tampouris, for the course “Analysis and Design of Systems”.
All systems listed on this page were developed based on a shared template created by Elisavet Ampatzidou and Evita Dasyra.
Dialogue systems about multiple services on social benefits
Benefits Calculation Platform
This platform allows you to quickly check your eligibility for various benefits, including the Child Allowance (A21), Housing Benefit, Heating Allowance, Social Household Tariff (KOT), and Guaranteed Minimum Income (EEI).
Benefits Greece 2025 Platform
Benefits is a web-based dialog system that provides information about benefits whom people are eligible for. This system includes a questionnaire for eligibility about 10 basic & permanent benefits.
Dialogue systems about one public service
Issuance of Travel Cards for Persons with Disabilities
In parallel with intelligent chatbots, we develop static dialogue systems to support citizens in accessing predefined and context-specific public service descriptions. These systems have been used for social benefits support, including eligibility guidance and process walkthroughs. Our approach emphasizes reliability, simplicity, and clear user journeys, especially for services where predefined flows and minimal user input are sufficient. These tools highlight our interest in lightweight service automation and inclusive digital communication channels for diverse user groups.
Child Benefit
A Dialogue system that allows you to quickly check your eligibility for Child Benefits.
EDX passenger car license
This section provides information about the special driving license required for operating a Public Service Vehicle (PSV), also known as an EDX passenger car license. It explains the eligibility criteria, required documents, and application process for obtaining or renewing this license.
Student Housing Allowance
This section provides information about the Student Housing Allowance, including eligibility criteria, required documentation, and the application process for students seeking financial support with their accommodation expenses.
vetclinic
This section provides information on the issuance of a License for the Establishment and Operation of Private Animal Clinics. It outlines the necessary requirements, supporting documents, and steps involved in obtaining the license.
Professional License for Certified Electronic and Computer Engineers
This section provides information about obtaining a Professional License for Certified Electronic and Computer Engineers. It details the eligibility requirements, necessary documentation, and procedure for applying for the license to practice the profession.
Unemployment Cards
This section provides information about the issuance of Unemployment Cards for 2025, including eligibility requirements, supporting documents, and the process for applying or renewing your unemployment status.
Registering in the Beekeeping Register
This section provides information about registering in the Beekeeping Register. It outlines the eligibility criteria, required documents, and steps involved in completing the registration process for beekeepers.
Initial issuance of an Identity Card
This section provides information about the initial issuance of an Identity Card. It explains the eligibility requirements, necessary documents, and steps involved in obtaining your first ID card.
Pilot UoM Open Data Portal
Our team designed and maintains a Pilot Open Data Portal for the University of Macedonia. The portal showcases institutional datasets and demonstrates best practices in open data publishing, metadata annotation, and reusability. It serves both as a prototype environment for experimentation with new tools and formats and as a model for academic transparency. The platform supports RDF and CSV export, SPARQL querying, and metadata standards, reflecting our emphasis on open knowledge infrastructures.
Educational Support Platform
This platform provides academic support and resources for both undergraduate and postgraduate programs. It hosts a variety of courses and projects such as MSc SAD MIS (2022–2023), SAP S/4 HANA, and Erasmus MIS, as well as specialized subjects like Introduction to ABAP and SAP module. Students can also access materials related to ThesisXenod and earlier BSc and MSc programs (2019–2020). The platform aims to facilitate collaboration, resource sharing, and learning continuity across different study levels and academic years.
Mitos Evidences
The platform allows for the categorization and analysis of the “supporting documents” that exist in the MITOS system. The data was retrieved from MITOS API (2024) and cleaned using OpenRefine. It was then stored in a relational database. The application recognizes the details of each type of supporting document and the number of different descriptions of supporting documents that have been used in various procedures. The user can also see in which supporting documents and for which procedures each type of supporting document has been registered.
The platform was developed by Orestis Triantafyllos Alayaloglou as part of his thesis “Study and development of an application for the categorization of supporting documents in the public sector,” supervised by Prof. Efthimios Tampouris.
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