MITOSLod Platform
MITOSLod is a semantic publishing and exploration platform designed to support structured access and advanced querying over parliamentary and legal data. Developed as part of our ongoing work in open government and linked data, MITOSLod enables semantic annotation, interlinking, and visualization of descriptions of Public Services that are available from MITOS (mitos.gov.gr) through an API. The platform demonstrates our commitment to applying Semantic Web and FAIR principles in public policy domains while respecting EU data models, such as CPSV-AP and CCCEV. It offers a powerful example of how legal and political transparency can be enhanced through linked data technologies.
Default Data Set Name (Graph IRI): http://data.dai.uom.gr:8890/CPSV-AP
Pilot UoM Open Data Portal
Our team designed and maintains a Pilot Open Data Portal for the University of Macedonia. The portal showcases institutional datasets and demonstrates best practices in open data publishing, metadata annotation, and reusability. It serves both as a prototype environment for experimentation with new tools and formats and as a model for academic transparency. The platform supports RDF and CSV export, SPARQL querying, and metadata standards, reflecting our emphasis on open knowledge infrastructures.
PassBot
We develop and deploy AI-powered chatbots to support information dissemination and interaction with public services. One of our flagship examples is PassBot, a conversational agent designed to provide information on the process of issuing a Greek passport. PassBot integrates natural language understanding with structured government process data, offering users accurate and timely guidance. The platform exemplifies our research in natural language interfaces, automation of citizen support, and conversational UX in public administration.
LessonBot
LessonBot is a conversational chatbot developed to offer administrative support to university students. It was created by Anna Patsourakou, a postgraduate student, as part of a master’s thesis in the field of Information Systems at the Hellenic Open University, under the supervision of Professor Efthymios Tampouris, for the course “Analysis and Design of Systems”.
Static Dialogue Systems
In parallel with intelligent chatbots, we develop static dialogue systems to support citizens in accessing predefined and context-specific public service descriptions. These systems have been used for social benefits support, including eligibility guidance and process walkthroughs. Our approach emphasizes reliability, simplicity, and clear user journeys, especially for services where predefined flows and minimal user input are sufficient. These tools highlight our interest in lightweight service automation and inclusive digital communication channels for diverse user groups.
Static Dialogue Systems
In parallel with intelligent chatbots, we develop static dialogue systems that concerns registration in the Beekeeping Register and is mandatory for every beekeeper, natural or legal person under public or private law, with full legal capacity in Greece, provided that they maintain at least five (5) hives within Greek territory, as the sole owner, possessor, and holder thereof.
Static Dialogue Systems
The procedure concerns the issuance of identity cards to Greek citizens who have reached the age of 12, have a Personal Number under Law 4727/2020 (A’ 184) and are applying for an identity card for the first time.
Static Dialogue Systems
The procedure concerns the granting of approval for the establishment and operation of private animal clinics that provide preventive care, treatment, and therapy to animals brought in by citizens (owners or non-owners). It is intended for businesses and legal entities.
Static Dialogue Systems
The procedure involves registering with the Digital Register of Job Seekers and the subsequent issuance of a digital card (unemployment card) by the D.Y.P.A. (formerly OAED) and is provided to unemployed job seekers aged 15-74 who meet the relevant registration requirements.
Static Dialogue Systems
The procedure concerns the granting of annual income support to families in mountainous and disadvantaged areas.
Static Dialogue Systems
The procedure concerns the granting of a licence to practise as a Chartered Electronic Engineer and Computer Engineer. It is intended for natural persons.
Static Dialogue Systems
The procedure concerns the granting of an annual housing allowance (€1,000) to students of higher education institutions who meet specific conditions and criteria, in accordance with the existing institutional framework.
Static Dialogue Systems
The special Public Service Vehicle (PSV) driving license entitles the holder to drive a PSV within the administrative boundaries of the Region where the license was issued.
Static Dialogue Systems
The procedure concerns the submission of an application for child benefit and is exclusively digital.
The application for child allowance A21 is submitted once a year. In case of a change in the application details, within the year of validity, it is amended by the applicant within a month, but in any case before the deadline for submission for the specific year.
The start date for submitting applications each year is set by decision of the OPEC Administrator (early March) and the deadline is January 15 of the following year.